Refund Policy

Last Updated: 4/4/2025

1. Eligibility for Refunds

At Quotica, we strive to ensure your satisfaction with our premium services. This refund policy outlines the conditions under which we offer refunds for purchases made on our platform.

2. Subscription Refunds

For subscription-based purchases:

Monthly Subscriptions: You may request a full refund within 7 days of your initial purchase if you are not satisfied with our service. No refunds will be issued after this period.
Annual Subscriptions: You may request a full refund within 14 days of your initial purchase. After this period, you may be eligible for a partial refund calculated on a pro-rata basis for the unused portion of your subscription.

3. One-Time Purchases

For one-time purchases of premium features or content:

You may request a refund within 7 days of purchase if you have not used or downloaded the purchased item.
Once you have used or downloaded the purchased item, refunds will be considered on a case-by-case basis.

4. Exceptions

Refunds will not be provided in the following circumstances:

After the specified refund period has expired
For accounts that have violated our Terms of Service
For promotional or discounted purchases, unless required by law
For subscription cancellations after the refund eligibility period

5. How to Request a Refund

To request a refund:

Log into your Quotica account
Go to Account Settings > Billing
Select the purchase you wish to refund
Click on "Request Refund" and follow the prompts

Alternatively, you can contact our support team at refunds@quotica.app with your purchase details.

6. Processing Time

Refund requests are typically processed within 3-5 business days. Once approved, please allow 5-10 business days for the refund to appear on your original payment method.

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

8. Contact Us

If you have any questions about our refund policy, please contact our support team at refunds@quotica.app.